What are chatbots? Why are they such a big opportunity? How do they work? How can I build one? How can I meet other people interested in chatbots?

A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any major chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.).

Here are a couple of other examples:

  • Weather bot. Get the weather whenever you ask.
  • Grocery bot. Help me pick out and order groceries for the week.
  • News bot. Ask it to tell you when ever something interesting happens.
  • Life advice bot. I’ll tell it my problems and it helps me think of solutions.
  • Personal finance bot. It helps me manage my money better.
  • Scheduling bot. Get me a meeting with someone on the Messenger team at Facebook.
  • A bot that’s your friend. In China there is a bot called Xiaoice, built by Microsoft, that over 20 million people talk to.

    • WeChat, Line, Facebook, Slack and Telegram are messaging platforms that enable interaction with third-party services from within the messaging interface. Each of these platforms enable developers to build messaging bots to provide automated services through the messaging interface — Facebook M is a good example. Which means we’re at the early stages of a major emerging trend: the rise of messaging bots.With bots, the possibilities are endless. You can build anything imaginable, and I encourage you to do just that.

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